MANGALAN

At Mangalan Trading Company, we strive to provide a hassle-free shopping experience for our valued customers. Please take a moment to familiarize yourself with our shipping and return policies for domestic shipments within Kerala:

 

Shipping Policy:

1. Free Shipping Eligibility:

• We offer free shipping on select products, depending on two main factors:

  • Proximity of Location: Free shipping may be available for orders shipped within a certain radius from our warehouse.

  • Value of Goods: Some products qualify for free shipping when the total order value meets or exceeds a specific threshold, which has to be confirmed during the payment.

2. Shipping Charges:

• For products that do not qualify for free shipping, shipping charges will be calculated based on factors such as product weight, dimensions, and shipping destination. You can cross check these charges before finalizing your order.

3. Shipping Timelines:

• We make every effort to process and ship your order promptly. The estimated delivery time will be provided to you during checkout.

• Please note that shipping times may vary depending on your location, product availability, and external factors such as weather or shipping carrier delays.

4. Multiple Shipments:

• If your order consists of multiple items, they may be shipped separately from different locations or maybe consolidated at our warehouse, to ensure the quickest delivery time. 

5. Address Accuracy:

• Please ensure that your shipping address is accurate and complete. Any inaccuracies may result in delays or additional shipping charges.

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Return Policy:

1. Eligibility for Returns:

• We accept returns on select products, provided the following conditions are met:

  • The goods have not been damaged or used.

  • The original packing is intact.

2. Return Process:

• To initiate a return, please contact us within 14 days of receiving your order.

• Our team will guide you through the return process.

3. Return Shipping:

• Return shipping costs are the responsibility of the customer.

4. Refund or Exchange:

• Upon receiving the returned item and verifying its condition, we will process your refund or exchange accordingly.

6. Contact Us: If you have any questions or need assistance with a return, please reach out to us. We are here to assist you.

 

 

At Mangalan Trading Company, we are committed to providing quality products and exceptional service. Your satisfaction is our top priority, and we appreciate your trust in us for your shopping needs.